Sales Assistant – Electrical Department (Blackheath)
Ref #: SA02- OCT2024 (BH)
Department: Electrical
Reporting to: Department Supervisor
Purpose: To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Assistant is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.
KEY RESPONSIBILITIES:
- Attend to customers in a professional and helpful manner
- Generate more sales, ensure customer satisfaction by providing excellent customer service
- Control stock levels and doing regular stock counts
- Advise customers with regards to products, which product would be best in order to solve the customers’ problem
- Place stock orders with buyers if necessary
- Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
- Ensure merchandising is done properly and that the products are priced correctly
- Participate in perpetual stock takes
- Ensure good housekeeping of work area
- Perform any work related tasks as delegated by superior
REQUIREMENTS:
- Matric or Equivalent
- 2 Years minimum experience in a Hardware environment
- Basic product exposure (must have spent at least 2 years with Electrical products)
- 2 x Department Product Knowledge Certificate
- Natural Sales flair
- Ability to communicate effectively (verbal & written)
Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.
We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.
Closing date: Thursday, 10th October 2024
Interested applicants are to submit the Curriculum Vitae, motivation letter and internal application form to the Human Resources Department on 021 944 8300 or via e-mail on [email protected]
Buyer – Electrical Department (Blackheath – Distribution Centre)
Ref #: BUYC03 – OCT2024 (BH-DC)
Department: Electrical
Reporting to: Operations Executive
Purpose: The purpose of this job is to source inventory required by business or search for better deals and more profitable suppliers possibly on a national scale in such a manner that profits are maximised and costs are minimised, while also dealing with factors such as sustainability, risk management and ethical issues. This will include developing good relationships with suppliers, as well as sourcing new merchandise and reviewing existing items to ensure products remain competitive by understanding customers’ needs, and reacting to changes in demands, therefore creating sustainable growth in margins and profits.
KEY RESPONSIBILITIES:
Sourcing and Procurement:
- Identify and evaluate potential suppliers and manufacturers of products
- Negotiate terms and conditions with suppliers to achieve cost effective purchasing agreements
- Place purchase orders and monitor order fulfilment to ensure timely delivery.
- Assess supplier options based on price/quality and reliability to determine best choices
Product Selection and Inventory Management:
- Monitor and analyse sales data and market trends to determine product demand and make informed purchasing decisions.
- Manage inventory levels to optimize stock availability while minimizing excess inventory
- Collaborate with Store Managers to select products that align with customer demands
- Visit shop floor at Branches & Franchise and departments regularly in order to identify and manage dead and surplus stock, stock turnaround times as well as the value of stockholding rotation
- Submit products to marketing for online shopping
Supplier Relationship Management:
- Conduct regular supplier evaluations to assess performance and ensure compliance with company standards
- Address issues related to product quality/delivery/pricing with suppliers promptly and effectively
- Develop and maintain strong relationships with suppliers to ensure consistent quality
- Maintaining a relationship with suppliers and sourcing new suppliers for future products
- Generate additional new business development opportunities related to suppliers
Market Analysis and Reporting:
- Conduct market research to stay informed about trends/competitors
- Participating in promotional activities
- Prepare regular reports on purchasing activities, inventory levels and market trends
- Utilize data analytics to forecast demand and make data – driven purchasing decisions
- Doing regular shop-outs to ensure market related pricing
Compliance and Documentation:
- Ensure all procurement activities comply with company policies
- Maintain accurate records of purchase orders/contracts and supplier agreements
- Manage and resolve any discrepancies in invoices/or purchase orders.
- Process all price updates for the Group when price changes occur with suppliers
- Ensure that all invoices are signed off and send to the Finance department for payment before due dates
- Ensure that all invoices are coded with the company’s stock codes and price changes are updated before sending it to the Marking
Team Collaboration and Communication:
- Work closely with sales/marketing and all branches
- Prepare and participate in monthly group buyer’s meeting
- Liaising with store managers to ensure supply meets demand
- Responding to bulk customer complaints and comments directed at suppliers
- Ensure housekeeping of work area
- Perform any work-related task as delegated by your superior department
REQUIREMENTS:
- Matric or equivalent
- Relevant tertiary qualification or studying towards a Buyer qualification (preferred)
- 5 Years minimum experience in a similar role
- Experience in the hardware and retail environment
- Valid Driver Licence (Preferred)
- Kerridge K8 Systems exposure
- Ability to communicate clearly & effectively (verbal & written) at all levels
- Department product knowledge across the board in hardware retail
- Customer Service Training
- Good team leader with lots of self-motivation
- Strong decision-making skills and willing to take responsibility
- Ability to understand relevant legislation, incl. Consumer Protection Act
- Analytical problem-solving skills
- Numerically, Computer and Time management skills
- Strong market awareness
- Good relationship management
- Good negotiation and networking skills
Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.
We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.
Closing date: Thursday, 10th October 2024
Interested applicants are to submit the Curriculum Vitae, motivation letter and application form to the Human Resources Department on 021 944 8300 or via e-mail on [email protected]
Cashier – Frontline Department (Brackengate)
Ref #: CS011-SEP2024(BG)
Department: Frontline
Reporting to: Frontline Supervisor
Purpose: The purpose of this job is to ensure and maintain an efficient service, this includes following the cash register procedure and accurately ringing up sales, in such a manner that it results in an increase in customer satisfaction and continuous growth of the business.
KEY RESPONSIBILITIES:
- Greet customers as they enter the store
- Follow cash up procedure
- Check cash received by customer
- Process EFT payments
- Ensure all sales are rang up accurately and efficiently on the registers
- Pack purchase items in shopping bags
- Hand over cash drops to superior, for security measures
- Perform daily cash ups
- Be aware of suspicious looking customers
- Be aware of all promotional products on sale
- Issue gift cards, check customers reward cards and cash in points
- Responsible for housekeeping of work area
- Participate in perpetual stock takes
- Perform any work related tasks as delegated by superior
REQUIREMENTS:
- Matric or Equivalent
- 1 Year minimum experience in a similar role
- Clear credit score
- Good customer service and Interpersonal skills
- Awareness & Vigilance
- Ability to handle pressure
- Numerical skills
- Ability to work in a team and independently with minimal supervision
- Exceptional organisational ability, high attention to detail and ability to multi-tasks
- Willing to work flexible hours and holidays to meet the needs of the business
Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.
We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.
Closing date: Monday, 07th October 2024
Sales Assistant – Plumbing Department (Blackheath)
Ref #: SA01- OCT2024 (BH)
Department: Plumbing
Reporting to: Department Supervisor
Purpose: To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Assistant is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.
KEY RESPONSIBILITIES:
- Attend to customers in a professional and helpful manner
- Generate more sales, ensure customer satisfaction by providing excellent customer service
- Control stock levels and doing regular stock counts
- Advise customers with regards to products, which product would be best in order to solve the customers’ problem
- Place stock orders with buyers if necessary
- Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
- Ensure merchandising is done properly and that the products are priced correctly
- Participate in perpetual stock takes
- Ensure good housekeeping of work area
- Perform any work related tasks as delegated by superior
REQUIREMENTS:
- Matric or Equivalent
- 2 Years minimum experience in a Hardware environment
- Basic product exposure (must have spent at least 2 years with Plumbing products)
- 2 x Department Product Knowledge Certificate
- Natural Sales flair
- Ability to communicate effectively (verbal & written)
Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.
We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.
Closing date: Monday, 07th October 2024
Interested applicants are to submit the Curriculum Vitae the Human Resources Department on 021 944 8300 or via e-mail on [email protected]